data protection

Data protection information for the website pda-punkt.de
It is our aim that you feel comfortable on our website. The protection of your privacy and your personal rights are therefore important to us. We would therefore like to ask you to carefully read the following summary of how our website works. You can rely on transparent and fair data processing and we strive to handle your data carefully and responsibly.

The following data protection information is intended to inform you about how we use your personal data. In doing so, we adhere to the strict provisions of German data protection law and the requirements of the European General Data Protection Regulation (GDPR).
Responsible and contact data protection officer
The person responsible within the meaning of the GDPR, other data protection laws applicable in the member states of the EU and other provisions of a data protection nature is:

PDA point Boris Volovnik Annabergstr. 39 45470 Mülheim / Ruhr, Germany.
Tel .: 208/9413505 (costs at the fixed network tariff)
E-mail pda-punkt (@) t-online.de

You can contact the controller's data protection officer at:
Email: PDA-Punkt (@) t-online.de
Scope of the processing of personal data
We only collect and use personal data from you insofar as this is necessary to provide a functional website and our content and services, e.g. when you register on our website or log into an existing customer account or when you order products. The collection and use of your personal data takes place regularly only with your consent. An exception applies in those cases in which prior consent is not possible for factual reasons and the processing of the data is permitted by legal regulations.

The security of your personal data is a high priority for us. We therefore use technical and organizational measures to protect your data stored by us in order to effectively prevent loss or misuse by third parties. In particular, our employees who process personal data are obliged to observe data secrecy and must comply with this. In order to guarantee the long-term protection of your data, the technical security measures are regularly checked and, if necessary, adapted to the state of the art. These principles also apply to companies that process and use data on our behalf and in accordance with our instructions.
Processing purposes and legal basis for processing your personal data
We collect, process and use your personal data for the following purposes:

• Establishment and implementation of contractual relationships
• Sending newsletters
• Marketing measures, such as for the implementation of competitions
• Customer service and support
• Provision of telemedia, e.g. for processing orders for our online range of goods and services
The processing of your personal data can be based on the following legal bases:

• Article 6 (1) (a) GDPR serves as the legal basis for processing operations for which we obtain your consent for a specific processing purpose.
• Art. 6 para. 1 lit. b GDPR, insofar as the processing of personal data is necessary for the performance of a contract, e.g. when you purchase a product. The same applies to such processing operations that are necessary to carry out pre-contractual measures, for example in the case of inquiries about our products or services.
• Article 6 (1) (c) GDPR, insofar as we are subject to a legal obligation that requires the processing of personal data, such as the fulfillment of tax obligations.
• Article 6 (1) (d) GDPR in the event that vital interests of you or another natural person require the processing of personal data.
• Art. 6 para. 1 lit. f GDPR applies on the basis of our legitimate interests, e.g. when using service providers in the context of order processing, such as shipping service providers or when carrying out statistical surveys and analyzes as well as logging registration procedures. Our interest is directed towards the use of a user-friendly, appealing and secure presentation and optimization of our website, which serves both our business interests and meets your expectations.
Duration of storage and routine deletion of personal data
We process and store your personal data only for the period necessary to fulfill the storage purpose or if this has been provided for in laws or regulations. After discontinuation or fulfillment

For this purpose, your personal data will be deleted or blocked. In the case of blocking, the deletion takes place as soon as there are no legal, statutory or contractual retention periods to the contrary, there is no reason to assume that deletion affects your interests worthy of protection and deletion does not cause a disproportionate amount of effort due to the special type of storage.
Collection of general data and information, so-called log files
With each visit, our website collects a series of general data and information on the basis of Article 6 (1) (f) GDPR, which are temporarily stored in log files on a server. A log file is created in the course of an automatic protocol of the processing computer system. The following can be recorded:
• Access to the website (date, time and frequency)
• How you got to the website (previous page, hyperlink, etc.)
• Amount of data sent
• Which browser and which browser version you are using
• The operating system you are using
• Which Internet service provider you are using
• Your IP address, which your Internet access provider assigns to your computer when you connect to the Internet
The collection and storage of this data is necessary for the operation of the website in order to ensure the functionality of the website and to correctly deliver the content of our website. In addition, we use the data to optimize our website and to ensure the security of our IT systems. For this reason, the data is stored for a maximum of 7 days as a technical precaution.

We also use this data for the purpose of advertising, market research and the needs-based design of our services by creating and evaluating usage profiles under pseudonyms, but only if you have not exercised your right to object to this use of your data (see notes to the right of objection under "Your rights"). This also includes the so-called "Remember Me" function, which you can also turn off in your customer account under "Personal data".

In order to optimize the marketing of our offer, the web server automatically saves a server log file that contains, for example, your IP address, the date and time of the call, the amount of data transferred and the requesting provider. This access data will not be evaluated and will be automatically overwritten no later than 7 days after the end of your visit to the site.

 
Cookies, web analysis services and social media
We would like to provide you with a pleasant online experience with our website and for this we use cookies, web analysis services and social media plugins within the scope of Art. 6 Paragraph 1 lit.

For this purpose, we use various cookies and services to ensure the functionality of our website and to make the website as informative and user-friendly as possible for you. It is important to us that you surf our website comfortably and for this reason the continuous optimization of our website is of great importance. This includes, for example, pre-filled form fields so that you do not always have to re-enter all the data and the settings you have made can be saved. It is also important to us that you are shown content on our website that actually interests you and that makes your online experience easier.

However, we do not lose sight of the careful handling of your personal data. Therefore, in the following you will find detailed information about the use of the cookies and services we use on this website. Of course, you have the option of deactivating all cookies and services. Be it by blocking or deleting cookies via your Internet browser or by deactivating them separately by setting a specified opt-out cookie or following a specified link. Please note that deactivation must be carried out for every browser you use. If all cookies are deleted in your browser, the corresponding opt-out cookie is also affected.
Functional cookies
Cookies are small text files which are placed in your browser history and which are used to reconstruct settings and other changes you have made on your next visit.

These functional cookies ensure that our website works properly. These cookies are stored for a maximum of 2 years - after which they are automatically deleted. For example, the following functions are possible with these cookies:
• Saving products that you have placed in the shopping cart or on the wish list,
• Saving the entries you made during check-out or during an order in order to

not having to re-enter
• Saving of default settings such as language, location, number of search results etc.,
• Saving settings for an optimal video display, e.g. the desired buffer size and the resolution data of your screen,
• the recording of your browser settings in order to optimally display our website on your screen,
• the detection of misuse of our websites and services, e.g. by registering several consecutive as well as failed login attempts,
• the even loading of the website so that the website remains accessible or
• Saving your login data so that you do not have to re-enter them every time.
You have the option of blocking the setting of these cookies and deleting cookies that have already been set. You can obtain more detailed information on this from the manufacturer or in the help function of your Internet browser. However, we must point out that certain functionalities on our website are no longer available or only available to a limited extent if you do not allow these functional cookies.
Analysis services for statistical purposes
In order to determine which content from our website is most interesting for you, we continuously measure the number of visitors and the most viewed content. We use the data collected for statistical purposes, for example
• to record the number of visitors to our website,
• to record the respective visit time of our website visitors,
• to record the order of visits to different websites,
• to assess which parts of our website need to be adapted or
• for website optimization.
We use the following services for statistical purposes, which you can deactivate by setting an opt-out cookie or following a link:
Google Analytics
Google Analytics is a web analysis service provided by Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA. Google Analytics uses cookies to enable an analysis of the use of our website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address will only be transmitted to a Google server in the USA and shortened there in exceptional cases. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. The cookies stored by Google Analytics are deleted after 14 months at the latest.

Further information on data protection and the terms of use for Google Analytics can be found at:
https://www.google.com/analytics/terms/de.html and
https://policies.google.com/privacy?hl=de

Google Maps
Google Maps API is a map service from Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA. We use Google Maps API to display an interactive map and to create route maps or to help you find a stationary store. When using Google Maps, information about your use of this website (including your IP address) can be transmitted to and stored by Google on servers in the United States.

Further information on data protection and the terms of use for Google Analytics can be found at:
https://www.google.com/intl/de_de/help/terms_maps.html and
https://policies.google.com/privacy?hl=de

Marketing services
We use marketing services to show you interesting offers and offers from third parties. To do this, we place advertising via advertising partners or advertising networks that use third-party cookies that are activated when you visit our website and are only read by the respective advertising partner. We would also like to only show you advertisements that actually interest you. To do this, we use so-called retargeting on our website for advertising tailored to your interests. The cookies temporarily stored for this purpose enable our retargeting partners to recognize visitors to our website under a pseudonym and only display products that are likely to interest our visitors.

No personal or sensitive data is stored in the cookies of our retargeting partners. And the data recorded will not be merged with data that enable our visitors to be identified.

These services serve us, for example
• to measure the success and billing of advertising measures used between advertising partners and us,
• to keep track of which advertisements you have already seen in order to prevent you from seeing the same again,
view page views of our website,
• to be able to understand internal search queries,
• View product page calls or
• Recognize your login status.
We would like to point out that if you deactivate these services for marketing purposes, advertising will still be shown to you. These advertisements can, for example, be adapted to the content of the website. You can compare this type of internet content-based advertising to advertising on television - for example, if you watch a television show about cooking, you will often see an advertisement about cooking products in the relevant advertising blocks.

We use the following services for marketing purposes, which you can deactivate by setting an opt-out cookie or following a link:
Social media plugins
On our website we offer you so-called social media plugins from various social networks so that you can connect to your social media channels. These plugins are marked with a logo or the addition "Social Plugin". These plugins are integrated by AddThis.com, a service provided by Oracle America Inc., 500 Oracle Parkway, Redwood Shores, CA 94065, USA.

When you visit our website that contains such a plugin, your browser establishes a direct connection to the servers of the respective social network. The content of the plugin is transmitted directly from the social network to your browser and integrated into the page. Through this integration, the social network receives the information that your browser has accessed the corresponding page of our website, even if you do not have a profile on the social network or are not currently logged in. This information (including your IP address) is transmitted directly from your browser to a server of the social network and stored there. If you are logged into your account on one of these social networks while using our website, the social network can visit our Directly assign the website to your profile. If you interact with the social media plug-in, e.g. press the "Like" button or leave a comment, this information is also transmitted directly to a server on the social network and stored there. The information will also be published on your profile and shown to your profile friends. If you do not want a social network to assign the data collected via our website to your profile, you must log out of the social network before visiting our website.

In order to protect your privacy, we use a technical solution to integrate the social plugins, which prevents data (e.g. IP address) from being transmitted to AddThis.com or to social networks when you open our website. They are only activated when you click on the social media plugins for the first time. As a result, your browser retrieves the plugins from the AddThis.com servers and displays them as part of our website. Information (e.g. IP address) is transmitted to AaddThis.com and to social networks. In addition, AddThis.com can store cookies or so-called "web beacons" on your computer.

You can only use the share function (e.g. "Like") to the full when you click on the social media plugins a second time. If you are a member of a social network and click on the corresponding social plug-in, the provider of the social network may be able to link information about your visit to our website with your profile data there. Therefore, please inform yourself about these functionalities from the operators of the social networks you use.

You can find more detailed information on the functionality of AddThis.com in the data protection information as well as in the data protection information of the providers of the respective social media plugins.

The following social media plugins are integrated on our website:
• Facebook Like / Share
Operator: Facebook Inc., 1601 Willow Road, Menlo Park, CA 94025, USA
Privacy policy Facebook

• Google+ button
Operator: Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA
Privacy policy Google+

• Instagram social plugin
Operator: Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, USA
Privacy Policy Instragram

• Pin-it button
Operator: Pinterest Inc., 651 Brannan Street, San Francisco, CA 94103, USA
Privacy policy Pinterest

• Twitter Tweet button
Operator: Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA
Privacy policy Twitter

• YouTube social plugin
Operator: YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA
YouTube privacy policy
Sending information about our offer and special promotions as well as other messages, e.g. newsletters
Sending of information you have ordered about our offer and other promotions from us to the e-mail address you have given. This is only done with your consent or legal permission. Consent to dispatch is given on the basis of Art. 6 Paragraph 1 lit. a, Art. 7 GDPR and Section 7 Paragraph 3 UWG.

a) Newsletter registration on our website
You can subscribe to a free newsletter on our website. When registering for the newsletter, the data from the input mask is transmitted to us, i.e. at least your email address.
Registration takes place using the so-called double opt-in procedure. After registering, you will receive an email asking you to confirm your registration. This confirmation is necessary so that nobody can register with someone else's e-mail address. For the processing of the data, your consent is obtained as part of the registration process and reference is made to this data protection notice.

b) Registration
If you register for information by e-mail via the home page of a specific store, we will also save the name of the store along with your e-mail address in order to provide you with regional information on our products and services

c) Shipping due to the sale of goods and services
If you purchase goods or services on our website, we can send you information about our own, similar goods and services to the e-mail address you provided without your consent.

d) Postage
We can also use your data to send information about our offers and promotions by post.

We want you to enjoy reading our emails. That's why we try to only include content that you are probably interested in. We therefore measure and store opening and click rates in your user profile, i.e. whether and when you open our emails, which content of the emails you click on and when, and whether and why our emails could possibly not be delivered. We use this information for statistical purposes.
Of course, you can unsubscribe from receiving our information at any time, i.e. revoke your consent with effect for the future. You will find a corresponding unsubscribe link in every email or newsletter and you can confirm the unsubscribe on our website. You can also contact us at any time to withdraw your consent:

By email: PDA-Punkt (@) t-online.de
 
By post PDA point Boris Volovnik Annabergstr. 3 45470 Mülheim / Ruhr, Germany

Certain information messages that are necessary for contract processing and the functioning of our website, for example for service (e.g. confirmation of registration, information from customer service) or a fee-based package (e.g. order confirmation, contract documents, payment processing) cannot be canceled. You will receive these communications using the contact information you have provided.
Processing of personal data when contacting, registering or ordering a guest
a) Contact
When you contact us by phone, e-mail or via a contact form, the data you provide will be saved by us based on Article 6 (1) (a) GDPR in order to answer your questions. The establishment of contact is logged in order to be able to prove the establishment of contact in accordance with the legal requirements. For the processing of the data, your consent is obtained using the contact form and reference is made to this data protection notice. We delete the data arising in this context when the respective conversation with you has ended and the matter in question has been finally clarified.
b) Registration
On our website we offer you the opportunity to register by providing personal data. The data is entered in an input mask and transmitted to us and stored. The registration serves the fulfillment of a contract or the implementation of pre-contractual measures and is therefore based on Art. 6 Paragraph 1 lit. b GDPR.

For the conclusion and processing of contracts, we need contact details, such as name, delivery and billing address and e-mail address, as well as information on the type of payment method you have chosen, depending on the individual case. In addition, we use your data to maintain our customer database so that only applicable data is stored there. In order to avoid typing errors and to ensure that the items you have ordered arrive, we check that your address is complete and correct when you enter it.
c) Guest booking
You have the option of placing your orders as a guest. If you opt for this type of order, you do not have to register before placing an order. Please note that for each additional

you will have to re-enter your details.

We collect, process and use the information you provide as part of a guest order for the purpose of executing the contract in accordance with Article 6 (1) (b) GDPR. We store the information you provide for the period in which your order is processed and processed. Your data will then be deleted unless you decide to activate your customer account within 14 days of placing your order. Data that we have to store due to statutory, statutory or contractual retention requirements are blocked instead of being deleted in order to prevent use for other purposes.
d) Others
Based on Art. 6 Para. 1 lit. c and f GDPR, we use and save your personal data and technical information insofar as this is necessary to prevent or prosecute misuse or other illegal behavior on our website, e.g. to maintain it data security in the event of attacks on our IT systems. This also takes place insofar as we are legally obliged to do so, for example due to an official or court order, and for the exercise of our rights and claims as well as for legal defense.
Passing on personal data to third parties
When passing on your personal data, we always ensure the highest possible level of security. Therefore, your data will only be passed on to previously carefully selected and contractually bound service providers and partner companies. In addition, your data will only be forwarded by us to offices that are located within the European Economic Area and are therefore subject to strict EU data protection law or that are obliged to comply with a corresponding level of protection. A transfer of data to third countries is currently not taking place and is not planned.

a) Disclosure within affiliated companies in accordance with Art. 6 Para. 1 lit. b GDPR
We pass on your personal data for the conclusion and processing of contracts for offers on our website to affiliated companies in Germany for storage in central databases and for internal billing and accounting purposes. This is particularly necessary so that you can use all of our offers.

b) Passing on to product partners in accordance with Article 6 (1) (b) GDPR
As part of our offer on our website, we work together with various partner companies for certain product groups. If you order products from these partners, we will pass on the personal data you specified during registration and, if necessary, added to other purchases or under "My customer account" for the conclusion and processing of contracts (in particular email address and delivery - and billing address). Your contractual partner is named on the respective product pages, in the terms and conditions and in the imprint. Please note that your contractual partner is responsible for its own data protection precautions and that additional or different data protection information from the respective contractual partner may apply to these product pages.

c) Disclosure to service companies in accordance with Article 6 Paragraph 1 lit. b and f GDPR
Various service companies are active for us to operate and optimize our website and our services and to process contracts, e.g. for central IT services or the hosting of our website, for payment and delivery of products or for device installation or for sending newsletters to whom we pass on the data required to fulfill the task (e.g. name, address).

Some of these companies work for us by way of order processing and may therefore only use the data provided in accordance with our instructions. In this case, we are legally responsible for taking appropriate data protection precautions at the companies we have commissioned. That is why we agree on specific data security measures with these companies and monitor them regularly.

In the case of large equipment and freight forwarding goods, your order will be shipped via a service provider, e.g. Hermes or Nikos. This service provider receives information from us, such as the e-mail address you provided when ordering, in order to be able to arrange an individual delivery date with you.

In contrast to order processing, we transmit data to third parties in the following cases for independent use for contract processing:
o When delivering goods to logistics companies and the postal service provider specified in the order.
o When paying for goods to the payment service provider specified in the order or a financing bank. In the case of credit card payments, a transaction-based security check is carried out using the Za to avoid credit card fraud

trading service provider EVO Payments International GmbH.
When paying, we do not collect or save any payment transaction information such as credit card numbers or bank details. You only provide this directly to the respective payment service provider. The exception for credit card payments is a so-called pseudo card number: so that you do not have to re-enter your credit card details each time you pay, a pseudo card number is saved in your customer account. The pseudo card number only enables the payment of offers on our website that are ordered from your customer account and is not identical to the credit card number.

d) Disclosure to other third parties in accordance with Article 6 Paragraph 1 Letters c and f GDPR
Finally, we will pass on your data to third parties or state bodies within the framework of the existing data protection laws, if we are legally obliged to do so, e.g. due to an official or court order or if we are entitled to do so, e.g. because this is for the prosecution of criminal offenses or for the perception and enforcement of our Rights and entitlements is required.
Your rights
Of course, you have rights with regard to the collection of your data, which we would be happy to explain to you. If you would like to avail yourself of one of the following rights free of charge, a simple message to us is sufficient. You can use the following contact details without incurring any costs other than the transmission costs according to the basic tariff:

By email: PDA-Punkt (@) t-online.de
By post: PDA point Boris Volovnik Annabergstr. 3 45470 Mülheim / Ruhr, Germany.

For your own protection, we reserve the right to request further information that is necessary to confirm your identity and, if identification is not possible, to refuse to process the request.
a) Right to information
You have the right to request information from us about the personal data stored about you.

b) Right to rectification
You have the right to request an immediate correction and / or completion of the personal data concerning you.

c) Right to restriction of processing
You have the right to request the restriction of the processing of your personal data if you dispute the correctness of the data, if the processing is unlawful, but you refuse to delete it and we no longer need the data, but you need it to assert or exercise it or defense of legal claims or you have lodged an objection to the processing.

d) Right to cancellation
You have the right to request the deletion of your personal data stored by us, unless the exercise of the right to freedom of expression and information, processing to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims is required.

e) Right to be informed
If you have asserted the right to correction, deletion or restriction of processing, we will notify all recipients to whom the personal data concerning you have been disclosed of this correction or deletion of the data or restriction of processing, unless this proves to be impossible or is associated with a disproportionate effort.

f) Right to data portability
You have the right to have personal data that you have provided to us or to a third party in a structured, common and machine-readable format. If you request the direct transfer of the data to another person responsible, this will only be done if it is technically feasible.

g) Right to object
If your personal data is processed on the basis of legitimate interests in accordance with Article 6 (1) (f) GDPR, you have the right to object to processing at any time in accordance with Article 21 GDPR.

h) Right to withdraw consent
You have the right to revoke your consent to the collection of data at any time with effect for the future. The data collected up to the legal force of the revocation remain unaffected. Please understand that the implementation of your revocation may take a little time for technical reasons and that you may still receive messages from us in the meantime.

i) Right to lodge a complaint with a supervisory authority
If the processing of your personal data violates data protection law or if your data protection claims have been violated in any other way, you can complain to the supervisory authority.